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Personnel and Training Manager

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The Personnel and Training Manager is responsible for facilitating and coordinating the Seabourn Academy program and act as shipboard Human Resources Representative.

They are also responsible for:

  • Teaching and maintaining Seabourn Cruise Line 12 points of Hospitality Directories.
  • Conducting Seabourn Academy programs as per company standard operating procedures for the day to day operation such as: scheduling, coordinating and other operational matters.
  • Data recording, constantly maintaining a current data base on all training programs.
  • Issuing of all certificates for relevant training rounds within the Seabourn Fleet.
  • Creating course material and relevant documents such as power point programs, handouts, and manuals.
  • Evaluating the effectiveness of the training course and make suggestions for improvement.
  • Allocating sufficient time for HOD’s, supervisors and crew for private consultation hours.
  • Taking responsibility that sufficient IT equipment is on hands and coordinates upgrade as necessary.
  • Keeping a close communication with fleet personnel and the onboard management on new recruit’s level of knowledge and performance.
  • Joining fleet personnel at least on 1 recruitment trip per year.
  • Providing a full trip report after each training visit from all vessels.
  • Familiarising themselves the content of the SMS 2008